05-10-2024 11:18 AM - last edited on 05-10-2024 12:05 PM by computergeek541
05-10-2024 11:20 AM
HI @HelenPhan
if you cannot make outbound calls, it is a sim card setup problem. did you activate esim or physical sim card?
please ask agent to help to check the sim activtion, also ask them to fix the sms issue (every activation has that problem lately)
Please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437