Customer service.

[Nicki_90]

How do I get ahold of customer service online? Not the chat bot. 

[Jentollar09]

Is there any way to talk to anyone?  I can’t get texts or phone calls 

[Nicki_90]

Thank you!

[hTideGnow · Accepted solution]

HI @Nicki_90 

PM does not have a number to call, but you can submit ticket.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Cheetah24]

Just to note that the chat bot is broken. Don't use this chat bot is my recommendation; and I really really wish and hope that PM fixes it soon but we don't know when. As softech has pointed out when you have an issue either post it in the forum (if you think other members like you can help you with it) or send a direct message to the service agent as mentioned below.

[softech]

@Nicki_90 

PM support is all online, you can open ticket with PM agent here

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

or you can share your questions here and the Community can try to help