Customer service very poor

[viji]

It's not about public mobil good network ,when it's come to technical  issues you  got  to  fix right away . 

I port my phone number from chater to public mobil on 15th November still  in can't  receive a phone call , only outgoing and data is working . I try so many things 

Can anybody help me  please 

[viji]

I have s7 but it's not about  what phone you have. it's technical issues when they  transfer to  public mobil 

[hus1976]

Hi,

I am in the same boat. I ported from chatr to public mobile three days ago and I have not heard from the moderators. I have pm message like four moderators and still no response.

I agree customer service is not very good. I know the moderators are busy but atleast read your pm messages so that I know you have read it and are doing something about it.

none of my pm messages have been read.

your data is working. my data is not working. I can only make calls. I cannot receive calls.

How did you make your data work? I have samsung s4. What phone do you have?

Hussain

[viji]

Yes I did send yesterday 

[NDesai]

Is you chatr sim still working? Did you send private message to the mod?

[CaNuCk07]

@viji  Did you try sending a private message to the moderators with your issue?

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

Other venues are facebook or twitter which have worked.