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incoming call not working

viji
Good Citizen / Bon Citoyen

 

 

     hi I port my phone number from chater to public mobil on 15 November . since today I can't receive  a phone call.only out going and data is working. can you please  help me

 

7 REPLIES 7

Saray_O
Deputy Mayor / Adjoint au Maire

Hi @viji

 

I'm really sorry about that! 

 

I see your port successfully completed on November 21st. Let me know if you need anything else 🙂 

*Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

caleblee123
Good Citizen / Bon Citoyen

Does anyone have the issue with no incoming or outgoing calls and Data not working? I registered two days ago and its still not fixed 😕


@viji wrote:

Chater  expired  yesterday 



Ouch! Given the current state of affairs I  suggest you have the Chatr account reinstated. It's always best to keep your old account alive until the port-in finishes.

 

Alternatively, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

viji
Good Citizen / Bon Citoyen

Chater  expired  yesterday 

Try your chatr SIM; it may still be working.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

viji
Good Citizen / Bon Citoyen

Ya I did send messages  yesterday  and today  I sent to MOD too. no one response 

hummuschips
Town Hero / Héro de la Ville

You will need to contact a mod.  Either use the contact us link above or PM a mod with your information.  See link below.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

 

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