03-06-2024 07:34 PM
I need to speak with a human. The chat is of no help whatsoever! It not only doesn't help me woth my issue it prompts me to log in to my account over and over. Please i am having a billing issue and need some way to get in contact with a real person! Does anyone know of a contact number?
03-06-2024 08:21 PM
03-06-2024 08:20 PM
03-06-2024 07:38 PM
@Yohanes Customer service is all online, there's no number to call but if the chatbot isn't helping you can send a private message to customer support using this link and an agent will reply at the envelope icon top right or tap your avatar for Messages
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-06-2024 07:37 PM - edited 03-06-2024 07:37 PM
No number @Yohanes
To contact a Customer Support Agent, there are 2 methods - if one doesn’t work, try the other.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.