08-16-2023 04:13 PM
08-16-2023 07:15 PM
So screwed up can’t reach public or Koodo. For CS. I thought Koodo was bad, public CS makes them look great
08-16-2023 07:13 PM
Can’t access original mail cause I can’t receive the six digit number to log in.
08-16-2023 06:19 PM
Is your Koodo account still active? Did you receive a text on the old sim to authorize the number to be ported? If you didn’t reply yes to that text on the old sim you will have to get Customer Service to restart the porting process.
The below link will allow you to private message a customer support agent directly in order to get a response
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on your mailbox here as that is where your reply will come in.
08-16-2023 04:42 PM - edited 08-16-2023 04:43 PM
Please remove your personal information as this is a public forum. You will be spammed. Click on reverse V in circle and edit.
08-16-2023 04:41 PM - last edited on 08-16-2023 05:31 PM by computergeek541
Port number from Koodo xxxxxxxxxxxxxx
account. xxxxxxxxxxxxxxxxx
08-16-2023 04:36 PM
Did you reboot your phone by powering off then back on?
08-16-2023 04:16 PM
HI @Geoffdawe
and you picked new number yourself? or you chose to port your number?
for your sim card problem, please submit a ticket with CS agent here and the will help:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437