06-17-2019 08:02 AM - edited 01-05-2022 08:05 AM
06-18-2019 08:56 PM
However, if you dial *611 on your phone you can still top up and check your balance via the automated system. This particularly helps me to add data to my phone while I'm out and not near free wifi.
06-17-2019 08:42 AM
I just wanted to really be 100% sure of this, thank you all for your reply.
06-17-2019 08:24 AM
@mimmo wrote:@Lieux PM has customer service. It's the moderator_team. The only thing as you know is that it is a different model of service. There is no call centre, to get help with issues you contact them via private message. Customers however are recommended to ask questions in community as many issues can be solved here before needing official support.
Yes I know...but the OP was speaking about calling...I would have specify no CALLING center.
Thanks for the precicion.
06-17-2019 08:20 AM
PM does not offer any phone support. You can post to the public forum to get assistance. Moderators can be messaged to resolve issues.
06-17-2019 08:16 AM
@Lieux PM has customer service. It's the moderator_team. The only thing as you know is that it is a different model of service. There is no call centre, to get help with issues you contact them via private message. Customers however are recommended to ask questions in community as many issues can be solved here before needing official support.
06-17-2019 08:04 AM
@athenamatte58 wrote:Is the public mobile system when calling in fully animated?
Sorry but there is NO customer service with public mobile.
Do you need some help? Because there is a community ready to help !