11-28-2022 11:59 AM
How do i get a credit ?
i changed plans in between my billing period
I was charged twice for same month because i didn’t realize i had to select renew at new billing cycle?
11-28-2022 01:49 PM
Unfortunately you will not get any credit changing plans in the middle of billing cycle.
There is no point asking agent for a credit as rules are very clear: change plan NOW and your new billing period starts Now and you are charged Now for new plan. Schedule plan change and on renewal you will be on new plan and be charged for new plan only.
11-28-2022 12:09 PM - edited 11-28-2022 12:10 PM