07-25-2022 09:04 AM - last edited on 07-26-2022 02:19 AM by computergeek541
How do i create an online account to get my plan details.
Solved! Go to Solution.
07-25-2022 09:26 AM
If you are already PM customer just go to My Account (top right hoover over Sign In) and register
07-25-2022 09:07 AM - edited 07-25-2022 09:32 AM
@Meharss if you activated online yourself, you should have an online self-serve account already. If that is the case and you forgot the login, you can open ticket with PM Support
1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
But if you activate in-store before, you will have to create the account yourself after. You might not have done that step yet. If that is the case, use this direct link to open ticket with Pm Support for a new account creation (this link is the same as going to My Account portal and clicking on Register Now)
https://urlshortner.tiia.ai/XZxMjt
click "Contact Us", click "Click here to submit a ticket".
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there