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Contact customer service agent.

SubCool
Great Neighbour / Super Voisin
  • This service is horrific. I’ve tried @CS_Agent. Tried chat, searching help articles etc. I keep getting booted about, getting error codes and forced to repeatedly log in and go in circles. Complete BS. All because my service has been suspended even though my bank shows payment went through. What a pathetic service. 

  • now it won’t even let me post this. I get a message to correct highlighted areas. There are no highlighted areas. Love this automation 
3 REPLIES 3

DDM69
Deputy Mayor / Adjoint au Maire

This is a community where customers ask other customers for help.  Are you asking for help?  

I'm having no problems with my service.  You will need to contact a CS agent.

 

HALIMACS
Mayor / Maire

@SubCool 

Are you referring to messaging you are receiving that tells you your service is suspended or does none of your calling services work, whatsoever?

Did you try rebooting your phone, resetting network connections, and removing the SIM card and reinserting it?

Need Help? Let's chat.