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Connected to wrong destination number

Jamesbondmobile
Great Neighbour / Super Voisin

My is connected to wrong destination number, why?

3 REPLIES 3


@BKNS27 wrote:

@Jamesbondmobile 

Did you try adding 1 in front of the number?


For the 1 to make a difference in the destination, the customer would need to also be accidently dialing a + in front of the area code and be calling to a different country than intended.  Otherwise, dialing the 1 or not would make no difference in the destation reached.  I'm aware that not dialing the 1 has led to some strange error message indicating that I call couldn't be placed, but I haven't heard of any glitch that has cause callers to be routed to the wrong phone number.

BKNS27
Mayor / Maire

@Jamesbondmobile 

Did you try adding 1 in front of the number?

hTideGnow
Mayor / Maire

hi @Jamesbondmobile 

can you explain more what you meant by that?

you made an outbound call and got connected wrong?

or people cannot reach you?

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