Conference calling

[NINGEZ]

(Conference Calling)

Hi I can't make a Conference Calling on my phone wich is strange since I changed my plan 100gb

Can yyou please check what is going on 

[hTideGnow]

hi @NINGEZ 

this issue has been way too long, already 2 months.  

But what have you done to test further?  did you try the sim in another phone?

did you ask PM to refresh your account?   please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[NINGEZ]

Nothing has changed 

[hairbag1]

@NINGEZ 

here's a brief refresher course on conference calls with iPhones ...

https://support.apple.com/en-ca/111787

[computergeek541]

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@NINGEZ wrote:

(Conference Calling)

Hi I can't make a Conference Calling on my phone wich is strange since I changed my plan 100gb

Can yyou please check what is going on 

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Changing your plan shouldn't cause a difference.  Is there any type of error message when trying to make the second call or trying to merge the calls?