@Emilieb04 a écrit :
Hello my account has been deactivated because of too many passewords error and I need to reactivate it
thanks
@Emilieb04 Did you try the Forgot Password link (https://selfserve.publicmobile.ca/forgot-password/)? Enter the correct email address, then answer the security question
If still fails, please open ticket with PM Support
1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.
Start with typing "Forgot Login Information ", click "Contact Us", click "Click here to submit a ticket". Then follow to complete the ticket submission.
2. Or you can Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox, envelope on the top right, after ticket is opened. CS Agent will reply and work with you via messaging there
