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[Juanluis1]

I have problems with internet service and calls ....Does anyone know something

[softech]

@Juanluis1 

just activated? or existing subscriber and just have issue tonight?

physical or esim?

[Juanluis1]

Hello there, I'm in toronto 

[softech]

@Juanluis1 

if you are in Manitoba around Ste Theresa Point, Manitoba, there is currently an active outage due to power issue.
https://www.telus.com/en/mb/outages

[BKNS27]

@Juanluis1 

Check for outages in your area:

https://istheservicedowncanada.com/status/telus/map 

[HALIMACS]

Does SMS texting work?

Try rebooting device, resetting network connections, and toggling airplane mode on/off.

When you dial 611, does it state service is active or suspended?

You may need to pay to get another cycle?

Could also be network outage in your area?

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