05-29-2020 08:50 PM - edited 01-05-2022 10:57 AM
Hi I got my bill and I had signed up on a promo. The promo was the first month free. Please check my account because i was charged. Thank you
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05-29-2020 10:50 PM
Thank you all for your response. I now know the credit comes the second month.
05-29-2020 09:56 PM
@PeterJoyce You always need to pay for the first month on any PM promo. The second month will be free as already mentioned.
05-29-2020 09:08 PM
05-29-2020 08:53 PM
@PeterJoyceyou should be able to confirm this by looking at your account
05-29-2020 08:52 PM - edited 05-29-2020 08:56 PM
@PeterJoyce hi there was no recent promo with first month free it was 2nd 30 days if you followed all the requirements
05-29-2020 08:52 PM
Hi, the free month will be applied to your second month.
05-29-2020 08:52 PM
If it was the recent promo in May then then the second month will be free. First month is full price.