10-20-2021 01:06 PM - edited 01-06-2022 03:50 AM
Hi, how can I find the status of my porting request? Is there anyway to cancel it? Eventually I still want to port the number but have to keep it with the current carrier for a few more weeks.
Thanks.
John
10-20-2021 09:24 PM
10-20-2021 08:52 PM
@Anonymous can you please use Google translate when speaking to others. then other members can understand what you are saying and you can understand what the others are saying...
all you have to do is highlight the text, copy it then paste it into Google translate and choose your native language. same thing if you would like to reply back to a member.
it will even speak back to you if you click the speaker
10-20-2021 02:24 PM
10-20-2021 01:38 PM
10-20-2021 01:26 PM
@Yummy wrote:
@Anonymous wrote:
OP is not asking HOW TO PORT but can he CANCEL initiated port or to cancel potential future port request.
... we should all take 2 mins to read and understand the question before replying.
while most wrong suggestions might not matter , this one could really hurt..
10-20-2021 01:25 PM
@Anonymous wrote:
OP is not asking HOW TO PORT but can he CANCEL initiated port or to cancel potential future port request.
10-20-2021 01:23 PM - edited 10-20-2021 01:27 PM
@Anonymous wrote:**important to you know**
Make sure that you have the old SIM card in your phone when you're porting your number. You should get a SMS message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.
@Anonymous sure?
10-20-2021 01:21 PM
**important to you know**
Make sure that you have the old SIM card in your phone when you're porting your number. You should get a SMS message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.
The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.
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10-20-2021 01:19 PM
I hope you did not reply YES on porting request having old SIM in your phone.
But if you did, then I do not think you will be able to stop it.
You can check porting process progress is you use PM SIM and try to send/receive SMS as that feature become available first.
10-20-2021 01:18 PM
@john2002 you would have got a text from them asking your permission to port, you can ignore the text and the number won't be ported
You should then Login to My Account and click Change Number and pick a number to be used for now.
When you are ready to port again, you can go back to My Account and click Change Number again and select the option to port
(if you need to be with you current provider for a lot longer. At the end of your current cycle on PM, you can let it expired and not load fund and load fund again when you are ready to resume your PM service. But keep in mind you only have 90 days or your account will be closed)
10-20-2021 01:15 PM - edited 10-20-2021 01:16 PM
@john2002 : I would suggest changing your number. Then when you're ready to port, do the transfer and put your old SIM back in and confirm the transfer and it should go.
As it is now, it's failed and your old account is still active.
Edit: If you're coming from outside the Telus family then check this first.
10-20-2021 01:12 PM
Simple way to cancel the porting procedure is NOT to respond to the authorization text you receive from your old provider. The port process will stop as it is not authorized by you.