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Changing subscription

Helenruch
Good Citizen / Bon Citoyen

I want to change my current plan ($29 for 10GB 4G) to a cheaper one ($23 for 6GB) but that option isn't available as one of the ones I can select. I guess that's for new subscribers only? I don't think I see that mentioned as such though (only the free esim is mentioned).

3 REPLIES 3

BKNS27
Mayor / Maire

@Helenruch 

Login on the PM app and under the Subscription tab>Manage Subscription>Change Subscription and you can see what plans you can downgrade to.

hairbag1
Mayor / Maire

@Helenruch 

PM has changed how they offer plans now. You must log in to your acct to see which plans are available to you currently. If you don't see what you want, just keep watching the next few weeks as PM is always adding new options AND return to skool promo's.

EB0
Town Hero / Héro de la Ville

@Helenruch 

You can only change plan to whatever available in your account 

$23 is available only for new activation only, and it may not available for you as you plan $29

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