09-22-2018 07:12 PM - edited 01-05-2022 05:44 AM
My account status is: Plan expired and when I try to change plans I have the option "Top up to reactivate plan" or the greyed out option "Change on next renewal date"
I was wondering if I make a payment of $50 would that automatically renew my expired plan autmatically or would I be able to select the $50 plan (8gb data)
I messaged a mod asking to change my plan but they told me to make a payment and to let them know when it is done but I can't really wait the 2+ days between each message to start using my phone again.
09-23-2018 10:25 AM
How about you make your own thread and not hijack mine. Kthxbye
09-22-2018 11:56 PM - edited 09-22-2018 11:59 PM
@melissa4 wrote:I have been locked out of my account.
Did you try the "Forgot your password?" process?
Dang! Still not fast enough 🙂
09-22-2018 11:56 PM
@melissa4 wrote:I have been locked out of my account.
Have you forgotten your password? The password reset has apparently been fixed again.
09-22-2018 11:53 PM
I have been locked out of my account.
09-22-2018 07:25 PM
Renew the current plan then ask the mods to change to the plan you want or future date the plan for next renewal.