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Changing plans when plan is expired

ericwins
Good Citizen / Bon Citoyen

My account status is: Plan expired and when I try to change plans I have the option "Top up to reactivate plan" or the greyed out option "Change on next renewal date" 

 

I was wondering if I make a payment of $50 would that automatically renew my expired plan autmatically or would I be able to select the $50 plan (8gb data) 

 

I messaged a mod asking to change my plan but they told me to make a payment and to let them know when it is done but I can't really wait the 2+ days between each message to start using my phone again. 

5 REPLIES 5

ericwins
Good Citizen / Bon Citoyen

How about you make your own thread and not hijack mine. Kthxbye

Anonymous
Not applicable

@melissa4 wrote:

I have been locked out of my account. 


Did you try the "Forgot your password?" process?

Dang! Still not fast enough 🙂


@melissa4 wrote:

I have been locked out of my account. 


Have you forgotten your password?  The password reset has apparently been fixed again.

melissa4
Great Neighbour / Super Voisin

I have been locked out of my account. 

mimmo
Retired Oracle / Oracle Retraité

Renew the current plan then ask the mods to change to the plan you want or future date the plan for next renewal.

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