cancel
Showing results for 
Search instead for 
Did you mean: 

Changing plans and rewards

Karlina
Great Neighbour / Super Voisin

hello, I am interested in changing plans but currently receive $8 credit each month for referrals, pre authorized payments and loyalty. If I change plans will I still receive this credit each month? Thanks.

3 REPLIES 3

Karlina
Great Neighbour / Super Voisin

Hello, I’ve changed my plan but my $8 rewards savings was not transferred over. I asked before doing so and had 2 answers saying it would. How do I fix this please?

Korth_
Town Hero / Héro de la Ville

@Karlina 

You will not lose your legacy Rewards or be forced onto Points if you change your plan. I've done it myself on one account, got new plan, kept old Rewards. I understand your apprehensions because those of us who still have legacy Rewards guard them carefully.

Rewards/Points, Add-ons, Promos, gifts, available funds, SIMID/IMSI, phone number, and credit card (if any) are all attached to the account. You can change your plan with any of these things being affected.

If/when you do it, please post your comments here to help inspire confidence in others.

Cheetah24
Town Hero / Héro de la Ville

@Karlina: Yes changing plans don't do anything to rewards and you'll keep receiving them.

Need Help? Let's chat.