Changing phone #

[Brian66]

I have a Rogers account with a home phone. I would like to move that phone # to public Mobile and cancel my home phone. How do I do that?

[becm]

I had to when I changed mine because there was so much fraud going on I had to give permission for a request to even be considered for a port over( which is assume was just Rogers being careful and covering their butts)

[computergeek541]

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@becm wrote:

Call Rogers first to let them know that you will be porting it over to another provider so they know that its you making the request. 

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That's generally a bad idea.  There are rare times when such steps do end up being necessary, but in general, customers shouldn't be contacting the old carrier becaues of a chance that the customer or the carrier might accidently have the service cancelled.

[becm]

Call Rogers first to let them know that you will be porting it over to another provider so they know that its you making the request. 

[hairbag1 · Accepted solution]

@Brian66 

heres some reading to do...

https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

[Handy1]

@Brian66 fist best to ensure the number can be ported to PM and if it can you can port it on activation or port it in after your activate with a temp number from PM from in your account profile page 

Check to see if # can be ported

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do