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Changing phone number

saponga
Great Neighbour / Super Voisin

Hi, I signup for the 11 days plan and finally after 3 days it has changed to the 120 promo plan. Now I want to transfer my Wind phone number to this account. My question is: should I transfer it now or, because all the issues people are having, should I wait a little longer?

Any advise????

1 REPLY 1

Luddite
Oracle
Oracle

@saponga Perhaps wait 1 more week, just in case you have a problem. Also I suggest you read these before initiating your port-in:

a) http://productioncommunity.publicmobile.ca/t5/Getting-Started/The-Guide-to-Headache-Free-PM-Signup/m...

 

b) "Do nots” for port-ins:

 - do not use any identifier except your account number EXACTLY as shown on your bill; it is the best item for any port-in request

- do not make any errors in the Authourized User; this must be EXACTLY as it appears on your bill

- do not use your number as the Alternate Number; use someone else's

- do not forget to click "I am authourized ...." BEFORE you entering your number (courtesy imm1304)

- do not cancel your account; that will happen automatically

 

c) clear your bowser's cache and turn off any ad/popup blocker before beginning

 

You might also consider, at least mentally, creating an emergency plan in case you lose all service during the port-in. Some ideas here:

http://productioncommunity.publicmobile.ca/t5/Discussions/SECURITY-OF-SERVICE/m-p/23214#M4783

 

Good luck.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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