Changing current plan

[Bob31]

As a current customer, if I change to the 5G $40 plan, do I keep my current add-ons

[BKNS27]

@Bob31 

All your More is Merrier promo Add-ons and LD calling will remain but any recent purchase of Add-on will expire 30 days after from the date of purchase.

[Phil_Adelphus]

@Bob31   When I switched to a 5G unlimited plan my bonus data add-ons became "incompatible", which  means they will remain on the account and become usable again if I switch to another plan (I presume one that is not  unlimited data).  So they are not lost, just on hold.  The international minutes add-on remains usable, however.

[Andy85]

Hi @Bob31 ,

Yes, the add-ons are associated with your account and not your choice of plan. The same applies to your legacy rewards 🙂

[HALIMACS]

Let's be clear here, @Bob31 

While you'll keep your add-ons, the data component add-on's won't be compatible for use on the 5G plan.

You will, however, maintain any long-distance to outside Canada add-ons which may be in your account.

[Handy1]

@Bob31  Yes and your old rewards to I just switched to this plan too and kept mine add ons and rewards 

[hTideGnow]

H @Bob31 

yes, you will be keeping all the paid addons as well as the bonus addons you got