Changing account package

[Katiekins]

I can't change my current cell package, I keep getting an error message and sent back to sign in

[dabr]

@Katiekins  You're trying to change plans?  Make sure you're clearing browser cache/cookies and use incognito/privacy mode before retrying.  Also advised to Change at Next Renewal option as PM doesn't offer refunds for unused features if you opt to change your plan immediately.

[BKNS27]

@Katiekins 

Try clearing the cache and cookie then go in incognito on your browser before login to you account.

[hTideGnow]

HI@Katiekins   It is likely just a browser problem

Please try using a different browser or use Incognito mode or use Clear cache  and try again