Changing Credit Card Info after Account Suspension

[Talkinghead]

My account has been suspended because the rate went up by $1 and Public Mobile did not have the expiry date on my new credit card. Now I can't make the payment or upgrade my credit card info. The "Payment" option on the PM website does not allow for either of these, as my account is blocked. What do I do?

[Talkinghead]

Thank you.

[Luddite]

You're the second person reporting this tonight; hope it's not a new bug. 

Check this post for additional ideas: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Unable-to-make-payments-on-my...

[Mana]

@Talkinghead sorry to hear about your trouble. 

Since this his is an account related issue, you will have to send a private message to @CS_Agent explaining your issue and providing your account number and phone number and they will be able to help you out. 

[Andy1000]

Try using a voucher, can be found at most gas station or send PM to Mod team they'll be able to help you out.