Changed to the new 12GB 90 days plan but plan didn't update and I am still on the old one

[Flyican]

I changed my 6GB 90 days plan to the 12GB one a week ago and I clicked chaged on next renewal (which is Nov 8th). I just logged into my account but still seeing I am on the old 6GB plan. The plan change was submitted successfully as I was still able to see the up comming change on my plan details the day before the renewal. Could anyone help me to resolve this issue?

[Rockdaddy22]

Nothing else you can, if you still have service I wouldn't stress

[Flyican]

This is ridiculously slow. Messaged multiple moderators. It has been a week and the messages still shows unread by them. No reply at all.

What can I do now?

[PhoneSeeker]

This is a common issue. You should private message a moderator, they will be able to fix it for you.

Please click on this tag -> @Shazia_K  and on the right hand side if the page, press "send this user a private message". Hope that helps! Cheers!