Changed Plans, phone no longer works

[verbob]

Recently switched plans and now phone wont call or text.

[verbob]

Resolved!

Apparently due to a system issue, renewal didn't go through properly. A quick reset by support and good to go.

Thanks to all for your input 🙂

[Anonymous]

you need send a private message Click here 

In your message put it, please include .
- your account number , if you have it , or email address .
- your phone number and 4 digit PIN .
- your name .
- Detailed explanation of specific
- them can help you a lot nice team service

Good Luck

[NDesai]

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@verbob wrote:

I changed the plan a few days ago, and yes it shows in self serve account. Restarted the phone several times already.

Thanks for the tips.

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That's strange. Please report back when you know what happened. 

[verbob]

I changed the plan a few days ago, and yes it shows in self serve account. Restarted the phone several times already.

Thanks for the tips.

[NDesai]

@verbob Check if your plan change went through correctly by logging into your self-serve account. If it did, try turning airplane mode on/off or try rebooting your phone. 

[verbob]

Excellent, thanks!

[LEGO · Accepted solution]

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.
Good luck!

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