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Phone number change

Zazafootie
Great Neighbour / Super Voisin

I recently changed my phone number however the new phone number doesn’t show up on my eSIM. The old phone number no longer works but the new number works fine and can receive and make calls. The issue is that for iMessage it shows my old number. In cellular for the eSIM it shows the old number and won’t allow me to change it. Any thoughts on fixing the issue?

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Zazafootie 

usually a Reset Network settings will fix it

if not, then go to Settings, remove the phone number from My Phone number, reboot the phone, then go back and manually put the phone number back and it will resolve the problem

 

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