Change to cheaper subscription

[Purple7]

Hi. I would like to change to a subscription cheaper than $23 a month. Unfortunately when I select change subscription, nothing comes up except more expensive plans. I'm sure public mobile has cheaper plans! Why am I not given that option?

[hTideGnow]

hi @Purple7 

PM now offers everyone the $18-1GB plan.  Check it, it should be no your My Account, Change Subscription page.

It might not be the plan you want, but it is the cheapest plan you can change to now.

https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan-alert-for-Existing-subscribers/t...

[hairbag1]

@Purple7 

as you currently have the $23 plan, you likely won't be able to downsize to $20 or $19 plans. You could always get another sim to start a new account to get a cheaper plan, but you'll have to take a new cell number. You will also need to use a different email address for the new account. Then deactivate your existing plan.

[will13am]

@Purple7 , the only guaranteed way to get a cheaper plan is to transfer out to a competing brand and then transfer back in which will allow you to get any in market plan.  

[Dunkman]

@Purple7 

Public mobile has personalized plan offers for existing customers. Not all plans are available for current customers. Unfortunately, most of the personalized offers for existing customer are more expensive than the present plan.  Occasionally, PM will offer cheaper plans, but current customers need to keep track of these changes.