Over the last two billing cycles I've tried to upgrade my plan to take effect on the next billing date. Currently I have 5GB on the 4G network plus all the bells and whistles ($40). When 15GB was offered for the same price I selected it (for the next billing cycle) but when it came round, I remained at 5GB. Then 20GB was offered (Boxing Day sale) for the same price $40), so I selected that. Again, when the next billing cycle came round, I remained at 5GB. "Simon" is unable to help.
Anyone have a solution?
Solved! Go to Solution.