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Change of address?

Ghymmie
Great Neighbour / Super Voisin

New account.  Apparently I can't change my address to ship my SIM card to another address?  

4 REPLIES 4

Ghymmie
Great Neighbour / Super Voisin

It just keeps cycling me  back to the Activation Page.  Which I can't activate cause they haven't mailed me the SIM Card yet.  And I won't get the SIM card anytime soon if I can't update the shipping address...

frustration...

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Ghymmie 

If you bought a SIM already and need to change address you will need to contact CS_agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Check message with link

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

If you have not bought SIM yet and would like to change address sign onto My Account and click Profile and click the pencil icon next to Account Name it should open Account Information scroll down and you should be able to change your address.

eddieO
Mayor / Maire

@Ghymmie you should be able to by going into your account, go the the Account tab, go to Manage Profile and add your Address there

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