I'm wondering why we are not allowed to change our emails ourselves. Don't most places allow you to change your email without having to contact them?
I am thining that too. For those who can still access My Account, they should have a feature to change it themselves
Send a private message to an agent.
You can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
Plese direct members to be using the chatbot. Sending a private message without first opening a ticket using the chatbot results in the customer receiving slower service.
Hi to change/reset account email you need the help of a service rep
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here