08-18-2020 11:16 AM - edited 01-05-2022 12:49 PM
08-18-2020 12:17 PM - edited 08-18-2020 12:18 PM
You can port in a number any time your like without every 30 days restriction. I had port in two numbers to the same account with 1 week apart.
During PM working on the self-serve system, you need to create a moderator support ticket to port your number to PM with the magic phrase "Port Request" for quick service.
08-18-2020 11:28 AM
@Khosrow You are right. No charge. For free. You can change it once in 30 days.
08-18-2020 11:26 AM
To be clear - you are simply changing your number, and not porting from another provider. You can do this yourself. Porting requires moderator help for existing PM accts.
08-18-2020 11:20 AM - edited 08-18-2020 11:36 AM
To change your phone number: sign in to Self-Serve, select ‘Change Number' under 'My Profile' on the Overview page. Here, you can choose to select a new phone number or to transfer a wireless or wireline number from another provider.
You can change it once every 30 days.
08-18-2020 11:19 AM - edited 08-18-2020 11:20 AM
No charge. You can change it yourself every 30 days if you like.