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Change mobile phone number for free charge?

Khosrow
Great Neighbour / Super Voisin
 
5 REPLIES 5

popping
Retired Oracle / Oracle Retraité

You can port in a number any time your like without every 30 days restriction.  I had port in two numbers to the same account with 1 week apart.

 

During PM working on the self-serve system, you need to create a moderator support ticket to port your number to PM with the magic phrase "Port Request" for quick service.

https://publicmobile.ca.ada.support/chat/

Staliger
Mayor / Maire

@Khosrow You are right. No charge. For free. You can change it once in 30 days.

smp99
Deputy Mayor / Adjoint au Maire

To be clear - you are simply changing your number, and not porting from another provider. You can do this yourself. Porting requires moderator help for existing PM accts.

Triguy
Mayor / Maire

To change your phone number: sign in to Self-Serve, select ‘Change Number' under 'My Profile' on the Overview page. Here, you can choose to select a new phone number or to transfer a wireless or wireline number from another provider.

 

You can change it once every 30 days.

Anonymous
Not applicable

@Khosrow 

No charge. You can change it yourself every 30 days if you like.

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