10-19-2022 06:34 PM
The email that is on my account is incorrect. I need to receive an email from you to authenticate my account. I will never receive that email because you don’t have my correct email address. I need to change my the email on my account.
10-19-2022 06:35 PM
@LeaCormier
hi you need to to contact a customer service agent for account email reset or change
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
check your community envelope for a reply
