Change email address

[Laura4077]

• Hi.  How do I change my email address?  Thx

[Chalupa_Batman]

Hi @Laura4077 

Very easy to do. Just log in and follow these steps.

Go to Profile

Then click on Manage EverSafe ID

Then click on the arrow at the end of your email address and change it on the next page.

Let us know if you need more help.

[hTideGnow]

hi @Laura4077 you can update the email yourself

Still login using the old email address and receive the 2FA code on your phone as usual

Once logged in, got to Profile, click Manage EverSafe ID and then update the email yourself

of course, if that does not work, CS agent can help. Please submit ticket here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Sansan]

To change your email address log into you account and click on My Profile.  You will see Manage Eversafe ID. The current email address is there. Click on the pencil click and update and save.

If you cannot do it yourself  then, contact

Public Mobile at the link below to help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437