03-16-2021 12:22 PM - edited 01-06-2022 02:19 AM
Hi,
I just changed my phone number few days ago, but now I want to change it back. I need your help. Thank you
03-16-2021 01:11 PM - edited 03-16-2021 01:47 PM
@tdnguyen68 wrote:My problem has been resolved. Thank you
Please do share with us, @tdnguyen68
Was it the persistently optimistic @Anonymous or the straight-shooter @Luddite that helped you most?
Curious, what prompted the desire to change the number in the first place?
Here's the PM article on this, for reference purposes:
Transferring Or Changing Your Number After Activation
You can change your phone number once every 30 days after you have activated. To change or transfer your number after activation, go to your Self Serve Account here and:
Glad your problem's been resolved either way!!!
03-16-2021 01:03 PM
@tdnguyen68 : How? We'd all be interested to know for future readers. Details.
03-16-2021 01:01 PM
My problem has been resolved. Thank you
03-16-2021 12:58 PM - edited 03-16-2021 12:59 PM
@Luddite : I resent that accusation of being too polite 🙂 Sheesh, I get called out for being "mean", now I'm being called out for being too polite. Can't win with some people. 🙂
(there are all of two smileys in this post)
03-16-2021 12:54 PM
@tdnguyen68 Think @Anonymous is being too polite. You will not get your old number back unless it happens to appear in the list offered under Change My Number.
03-16-2021 12:26 PM
@tdnguyen68 : Generally you're out of luck. If you ported that number in from elsewhere outside of Telus/Koodo then even more so. If it was an original PM number then remotely maybe. If it was from Telus/Koodo then even more remote.
If anything though I think you'll need to wait the 30 days from when you changed it to get anything done.