Change Plan Request

[KienDiep]

@CS_Agent I'd like to change my current plan to the new boxing day promo for $24 4GB on 4G. Can someone help me make this change please? Been with Public Mobile for a number of years already. Thank you. 

[Cheetah24]

Just for future reference if you want to contact the cs_agent; direct message them at, https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[KienDiep]

Thanks.

[Dunkman · Accepted solution]

@KienDiep 

Unfortunately, this new promo plan is for new activations only.  Existing customers are not able to get this plan.  Keep a close eye on this forum in the next week or so.  Hopefully, Public mobile will offer this plan to existing customers also, but no guarantees though.  

[softech]

@KienDiep 

first, CS_agent won't monitor the posts on this Community

Also, the $24 plan is strictly for new activation and not for existing subscribers, so, you cannot change to it, sorry about that