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Cell coverage

Mark59
Good Citizen / Bon Citoyen

We have very poor cell coverage at our summer home at S.V. of Island Lake, Alberta. You have to walk out onto the road to get a connection. Seems to be an issue with many of the residents there. Can something be done?

44 REPLIES 44

Mark59
Good Citizen / Bon Citoyen

Well, PM refreshed my sim, I set my phone to roam, searched for wifi. Nothing worked. The other folks on my road have the same problem regardless of provider. A company named MCS provides internet in the area but roaming doesn't connect me to them. Some folks use starlink.

Mark59
Good Citizen / Bon Citoyen

Thanks for all the advice folks! I will switch to roaming and tech support refreshed my sim data. Fingers c

@Mark59 

No charge for roaming if you are in Canada. It searches for the strongest signals from Telus or Bell cell towers where you are located.

You will need to purchase USA roaming for the phone to work in the USA…so no worries. Your phone will not work if you don’t purchase US Roaming.

eddieO
Town Hero / Héro de la Ville

The nice thing about PM is that it's a prepaid service meaning you will not get charged extra so no need to worry about roaming charges

HI @Mark59 

if it shows EXT,  you can try connect with Roaming enabled and it is free

and PM is prepaid, you have to buy before you use.  If you can use it, it means it is included

Mark59
Good Citizen / Bon Citoyen

Yeah...

Mark59
Good Citizen / Bon Citoyen

I'm set to LTE, 4G, 3G

Mark59
Good Citizen / Bon Citoyen

I've seen that. Yes, I believe you are correct, just hoping there's a fix.

Mark59
Good Citizen / Bon Citoyen

Aren't there extra charges for roaming?

@Mark59 

If coverage shows that it is OK then make sure the Roaming setting is enabled.

will13am
Oracle
Oracle

@Mark59 , this is the cell map for Island lake.  This will give you an idea how far away you are from the local towers.  Even though a carrier might say an area is covered, coverage holes are possible when tower density is low.

 

https://www.ertyu.org/steven_nikkel/cancellsites.html?lat=54.123822&lng=-113.546448&zoom=8&type=Road...

slusagm
Mayor / Maire

people on Telus and Bell both have the same problem?? 

try manually choose 5G and 4G or 3G?? check each one and maybe one is better 

Mark59
Good Citizen / Bon Citoyen

Yes but when I enter the location on the coverage map it shows full coverage

will13am
Oracle
Oracle

There's not much that can be done with poor coverage in rural areas.  

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