Cell Phone compatability

[Skymaster337]

Am using a Samsung S20 Ultra 5G Mod SM-G988W which wont pass the IMEI test but is set to LTE/WCDMA/GSM network mode, need to know if it will continue working after 3G is shutdown? Thankyou in advance

[neanderthal32]

I have an iphone  6, model MQ 3X2CL/A

software 12.5.8

I frequently get "connection error" on my most used app, and "no service" The phone calling works fine, though.

[BKNS27]

@Skymaster337 

Only calling and receiving calls won’t work but you can use data for internet and using your apps.

[hairbag1]

@Skymaster337 

it won't be good according to the Public Mobile device checker. 

[softech · Accepted solution]

@Skymaster337 

The problem is a combination of 3G shutdown and the lack of VoLTE compatibility

While your Samsung Galaxy S20 Ultra has VoLTE, it is NOT compatible with PM's VoLTE network.  You can use the  IMEI checker on this page to confirm:  https://www.publicmobile.ca/en/on/get-help/articles/volte 

Since your phone is not compatible with PM's VoLTE, your phone has been using 3G for voice, but is now affected by the 3G Network Shutdown that has just started in Manitoba:
https://www.publicmobile.ca/en/get-help/articles/3g-shutdown

If you’re using a 3G-only device, your phone will stop working after these dates:
Manitoba (Rural): January 12, 2026
Manitoba (Urban : Winnipeg & Brandon): Starting March 31, 2026
National: Starting March 1, 2027

There is really nothing much you can do other than to get a phone that is compatible with PM's VoLTE network.
iPhones 8 or later, Google Pixel 4 or later, Samsung S22/Flip 2/Fold 2/A15/A35/A55 or later, or other major brands of phones released after 2024 and are designed and sold for the Canadian market should work. 
If you are unsure whether a particular phone will work, share the model here and we can help