Cannot subscribe to boxing week sale

[Gstar]

I see the boxing week sale of 40gb for $34, but when I log in to change my subscription, it is not one of the options available.  What do I need to do to switch (currently in 20gb for $34)?

[jv9871]

thanks for the tip about the 50GB for $39.  I willl need to recheck as I did not see it while looking for the boxing day sale available to new subscribers, assuming it was available to all.  Seems illogical to not also offer to current subscribers.

[jv9871]

It is very poor Customer Retention to offer better deals to new subscribers without offering same to existing loyal customers.  I am very disappointed, Public Mobile.  I hope you are listening.

[Handy1]

@ben32  The 30GB for $29’is just for new activations only . You would need to create a new account with new email to get it 

[ben32]

i want 30g plan for #29 but will not let me when logged in

[PMHehe]

@Gstar waiting for luck or nothing on Boxing Day for $34/40g plan.

been through everything with CS Agent or posts in last couple of days and got nothing fixed...

[softech]

sorry @Gstar , the $34 - 40GB is not for existing subscribers.  It is a plan for only new activation.   You can login your My Account to check for plans available for you.  The $39-50GB and the $40-60GB should both be available for exiting subscribers and they are both good deals

[Handy1 · Accepted solution]

@Gstar  Sorry the 40 GB for $34 is just for new activations only this time around . . Note it was available for existing customer in Black Friday weekend . So there a chance it will come back as  early  as x mas day Boxing Day. So  just keep an the website for changes