Cannot sign up a new account as the form isn't accepting credit card

[tds123]

This is time sensitive as I want to keep my mobile number from my previous provider and I only have until tomorrow. I want to create a new PM account but I can't get the entry boxes to 'light up' to out in my credit card details.  Using iphone and a mac, tried google chrome and firefox. I can enter the data on my cell phone but it says that the card is not valid. It is.

Does anyone know a workaround?

[slusagm]

you can start using browser but you need the app to complete the activation. I don't with that as people usually have trouble login the app if they started with browser 

And yes, poor design 

[tds123]

That is interesting! Why would it have a shop button and all the fields to order a sim/choose a plan etc on the website if it doesn't work? Bizarre.

[slusagm]

you need to subscribe using PM app

 Please download PM app and possibly use a new email address to create another new account to try activate again

[computergeek541]

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@tds123 wrote:

This is time sensitive as I want to keep my mobile number from my previous provider and I only have until tomorrow. I want to create a new PM account but I can't get the entry boxes to 'light up' to out in my credit card details.  Using iphone and a mac, tried google chrome and firefox. I can enter the data on my cell phone but it says that the card is not valid. It is.

Does anyone know a workaround?

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Activating a new Public Mobile account needs to be done use the Public Mobile smartphone app.