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Cannot sign in anymore

metta126
Good Citizen / Bon Citoyen

Greetings, I've tried to sign into my account today several time with my old password and couldn't get in my account, so I changed my password but still cannot get in. Please help?

3 REPLIES 3

metta126
Good Citizen / Bon Citoyen

Hello there, thanks for your reply. Not sure what is meant by ''incognito/private browsing mode'' though...If you could please enlighten me?

NDesai
Oracle
Oracle

@metta126 Change your password again. This time use incognito/private browsing mode and make sure to add a brand new password that you haven't used before on Public Mobile. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Timer
Mayor / Maire

@metta126 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

Login Page

 

or contact to support team by send a private message CS_Agent  to reset.

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