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Cannot send or receive picture messages unless I reset my data settings

Liviana
Great Neighbour / Super Voisin

I have an ASUS Zenfone 5, and I've tried all the solutions presented in articles found here (resetting APN settings, APN type, etc.) and on the ASUS support site, and all I have found that works is resetting my data settings to factory.

The catch is that it allows me to receive only what has already been sent to me/what I have already sent pre-reset, and I cannot send or receive anything else post reset. Any ideas?

3 REPLIES 3

Pesci
Great Neighbour / Super Voisin

I have the same issue as Liviana. I have a Samsung Galaxy S3. I have entered the settings you have posted but unfortunately they are not working for me. Any other solutions perhaps? Please and Thank You

Liviana
Great Neighbour / Super Voisin

Thank you!! Those settings worked! I did NOT want to have to upgrade my phone! Lol I've had this thing for years and it's still perfect! 😀

Dunkman
Oracle
Oracle

@Liviana 

Looks like an older phone. 

There was a recent announcement about MMS messaging:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

You could try setting your APN settings to following:

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri

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