Cannot send or receive photos to/from IPhone users (yes my settings are on)

[Beenda]

I recently switched to the OnePlus fold and can't figure out how to send or receive photos or files from IPhone users 

[Joe_G]

Make sure you have mobile data turned on. The rest is up to the iPhone users to make sure they have MMS enabled.

[Chalupa_Batman]

Hello @Beenda 

I'm an iPhone user myself and haven't touched an Android in over a decade so... fingers crossed my idea works. lol

Go and peek at your APN settings.

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone 

[BKNS27]

@Beenda 

Reset the Network setting on your OnePlus phone and see if that works.

[hTideGnow]

hi @Beenda but you can send pictures to Android users?

Sending pictures on Android is MMS.  It works the same way when you send to Android and iPhine users.  There is also RCS that works on both Android and iPhone but not all iPhines users have RCS enabled 

and if you have trouble sending MMS, try Reset All Networks on your phone