Cannot see my account to cancel my subscription

[Tomjedimaster]

Hi there, I've switched back to Telus from Public after conintued issues.  Yesterday I logged into my Public account, and could see my subscription, Now I cannot see my profile to cancel the subscription.

Can I please get some help getting my subscription cancelled?

Thanks,

Com

[BKNS27]

@Tomjedimaster 

This is a public forum so please remove all your personal information. Click on V in circle and edit out.

If you ported out after you login into your account. You account will be closed automatically and you can’t access your account.

[hTideGnow]

hi @Tomjedimaster 

you have to ask PM support agent to help. 

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage