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Cannot receive confirmation SMS from shortcodes

atlon04
Good Citizen / Bon Citoyen

Hi,

Since the beginning of the month, I can't receive SMS from Paypal shortcode 725729. I didn't see in the shortcodes masterlist.

My sim card is been activated for a few years already.

Thank you.

 

9 REPLIES 9

atlon04
Good Citizen / Bon Citoyen

Thanks, with this and remembering to check my block number list it works now.
I can't figure how this shortcode managed to be in my blocked list.

@atlon04 

do you have other device to tried your SIM on it.

 

or

  • go to your text app clear cache/clear data,
  • updated version of Messages app,
  • check your software ios update date,

atlon04
Good Citizen / Bon Citoyen

I have a Samsung Galaxy A12 phone

atlon04
Good Citizen / Bon Citoyen

Yes, 1st thing I tried.

@atlon04 

what your device brand and model.

@atlon04 

rebooting device.

atlon04
Good Citizen / Bon Citoyen

This sim card is actived for a long time, a few years already. It just stopped receiving this particular shortcode at the start of the month.

esjliv
Mayor / Maire

If you just activated a public mobile sim card it can take some time (about a week) for certain short codes to find your new account. This has been reported before, but after the waiting period you should not have an issue @atlon04 

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