07-03-2021 03:03 PM - edited 01-06-2022 02:58 AM
Able to phone out but cannot receive calls. when someone calls in operator says "number cannot be as dialed, please check number and dial again". Signal strength good, flight mode off, sim card installed correctly. Do you have a solution.?
07-03-2021 03:09 PM
There was an issue a few weeks ago. So if you haven't already, try switching back to LTE and see if your calls come though.
07-03-2021 03:06 PM
can you do try reseat the SIM card
1.power off your device
2.take out the SIM card,
3.wipe it clean SIM card,
4.put it back and power on,
5.toggling airplane mode off/on,
it happened sometime you know, A normal reboot without reset, didn't work. At least try it,
only work after reseating the SIM card.
can you try it selecting the network to "3G ONLY"
for iPhone visit HERE
or HERE
for android visit HERE ,
what is mean for Rebooting the phone means to turn off your phone and turn it back on.
if you still not working you have to Submit a ticket to customer service by Moderator Team,
Only one way to solve your issue , explanation to customer service by Moderator Team
and the are nice service Team the will help you 100%.
Here’s how to contact customer service by Moderator Team,
Good Luck
07-03-2021 03:05 PM
Try rebooting your phone first. Did you select a new number or port your number in?