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Cannot receive calls,can only make calls with my number

Kaiky
Great Neighbour / Super Voisin
 
5 REPLIES 5

@Kaiky  submit ticket with support and ask them to refresh your account see if that helps 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

Kaiky
Great Neighbour / Super Voisin

The number is a new number from public mobile ,just activated it in December online. It was not ported


@Kaiky wrote:

Yes


improper self solution removed

Handy1
Mayor / Maire

@Kaiky  Did you just port number in to PM ?? And did you reply YES to the confirmation text to port old providers SIM card in the phone ?? If this is the case I’ll send you the porting team number private message. And they can give status update or re trigger the port request if needed 

Kaiky
Great Neighbour / Super Voisin

Yes

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