Cannot make or receive phone calls

[Chance1986]

@CS_Agent I am unable to make or receive phone calls. Text and data work fine.  Please help. 

[BKNS27]

@Chance1986 

Did you just port your number to PM recently?

Did you reply to the text confirming you are porting over to PM?

[softech]

@Chance1986 

 check My Account using Incognito mode once again just in case you were reading cached page

if status  active, ,  try reboot the phone 

try changing preferred network type to 3G only

try in different area in case it 8s local network issue

if you have another phone,  test the PM sim there.  It will force a  sim provisioning and could resolve the issue

[HALIMACS]

@Chance1986 

Try switching you device to 3G only in the network connections to see if calling is possible.

Or select "automatic" in those settings...