Cannot log into acccount

[markis13446]

Hi,

My account is suspended because the credit card I have on file is no longer valid.  I can't log in,

I keep gettig a "Oops" Message regardless of reseting or account info.  Is there any other way to change my Credit card?  How long does it take for a moderator to reply?

Thanks.

[markis13446]

Thanks Marie - can you make sure you can log in with my info?  The last time it was reset it didn't fix it either.  

[MarieHelene_L]

@markis@13446

Yes thank you I saw your message. Currently looking into it 🙂 

[markis13446]

FYI solution did not work - I tried dif PC's. I believe it to be an issue with my account.  

[MarieHelene_L]

@markis13446

I took care of it! Sorry about the delay. Please view your inbox 🙂