08-28-2023 03:15 PM
Getting what seems to be the endless loop as mentioned previously to install App to install eSim and then it wants to send a code to my new tel # to activate but eSim cannot be activated. They have something in the backend during registration process that they should fix.
Looking for help...is it just by PM?
Thank you
08-28-2023 07:34 PM - edited 08-28-2023 07:34 PM
Make sure to follow all these steps thoroughly:
https://productioncommunity.publicmobile.ca/t5/Get-Support/e-SIM-Activation-Guide/m-p/1020154
08-28-2023 03:20 PM
@RG6U Please submit ticket to support
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437